Returns & Refunds

We want you to be happy with your purchase. If something isn't right, you may request a return within 7 days of delivery, subject to the conditions below.

Eligible returns

• The item is unused, undamaged and in the same condition you received it.
• It is returned in its original packaging with all tags, boxes, manuals and accessories.
• You have your order number as proof of purchase.

Items that cannot be returned

• Fragrances that have been opened, used or had their seal removed, for hygiene reasons.
• Watches that have been worn, resized, engraved or altered after delivery.
• Items damaged through misuse, accidents or normal wear.

Damaged, faulty or incorrect items

If your order arrives damaged, faulty or is not the item you ordered, please contact us within 48 hours of delivery with your order number and photos of the item and packaging. We will arrange a replacement or refund at no extra cost to you.

How to request a return

1. Contact us by WhatsApp or email (support@60secondsshop.com) with your order number and the reason for the return.
2. Our team will confirm whether the item is eligible and arrange collection or drop-off.
3. Once the item is received and inspected, we will confirm the outcome.

Refunds

Approved refunds are issued for the price of the returned item. As orders are paid by Cash on Delivery, refunds are made by bank transfer or store credit, as agreed with you. Original delivery charges are refundable only where the item was damaged, faulty or incorrect.